Terms of Service

These Terms of Service ("Terms") are a binding contract between you and Mindrobo LLC, a Nevada limited liability company, doing business as Vegas Accident Services(collectively, "we," "us," "our"). By using our website, submitting a request, or otherwise engaging with our service, you agree to these Terms. If you do not agree, do not use the service.

Vegas Accident Services retrieves official accident reports from law enforcement agencies or authorized providers on your behalf, at no cost to you. Optionally, we connect you with personal injury attorneys or medical professionals in our partner network who may assist with your case.

We are not a law firm. We do not provide legal advice. We are a lead-matching and document-retrieval service. Any attorney you choose to engage after being referred by us is a separate and independent professional; no attorney-client relationship exists between you and Mindrobo LLC.

To use the service, you must:

• Be at least 18 years old;
• Be a resident of the United States;
• Have been involved in an actual motor-vehicle accident, or be authorized to act on behalf of someone who was;
• Agree to all three required authorizations on the intake form (retrieval authorization, information use, SMS consent); and
• Provide accurate and truthful information.

By submitting the form, you represent and warrant that:

• All information you provide is true, accurate, and complete to the best of your knowledge;
• You have the legal right to request the accident report (you are a party to the accident, its authorized representative, or have other legal standing);
• You are not submitting the form on behalf of someone else without their informed consent;
• You are not using the service for fraudulent, unlawful, or commercial data-gathering purposes.

When you submit our form, you consent to receive communications from us and our partners as described on the form and in our Privacy Policy. You may opt out of SMS by replying STOP, and out of marketing email by clicking the unsubscribe link in any message we send you. Transactional messages (verification codes, delivery of your report) may continue to the extent reasonably necessary to provide the service. See Section 5a below for full SMS program terms required by carriers and CTIA.

Program name: Vegas Accident Services.

Program description. When you submit our intake form and check the SMS-consent box, you opt into a transactional and verification SMS program operated by Vegas Accident Services, a service of Mindrobo LLC. Messages will include: a confirmation message immediately after you submit, a six-digit verification code that you must enter to release your report, and transactional updates on the status of your report retrieval (e.g. "your accident report has been retrieved"). We do not send marketing or promotional SMS as part of this program.

Message frequency: message frequency varies; you should expect up to 5 messages per submitted request.

Cost: Msg & data rates may apply. Charges from your wireless carrier are your responsibility, not ours.

Opt-out — Reply STOP. You can cancel the SMS program at any time by replying STOP to any text message we send. After you reply STOP, you will receive one final confirmation message that you have been unsubscribed; you will not receive any further SMS from us unless you re-opt in. Opt-out is free.

Help — Reply HELP. If at any time you need help with our SMS program, reply HELP to any text message we send and you will receive contact information for our SMS support team. You can also reach our SMS support team directly:

• Email: sonu@mindrobo.co
• Phone (Vegas market): (702) 425-4463
• Phone (Portland market): (503) 217-2733

Carriers are not responsible for delayed or undelivered messages.

Consent is not a condition of service. You can complete the accident-report retrieval request without checking the SMS-consent box. In that case we will only contact you by phone or email.

For details on how we handle the phone number you submit, see our Privacy Policy, including the mobile-information non-sharing clause.

Connecting with an attorney through our service does not create an attorney-client relationship with us. If you choose to engage with a partner attorney, that relationship is governed by your agreement with them. You are under no obligation to engage with any attorney we refer.

We make no representation or warranty that:

• Your accident report will be successfully retrieved (availability depends on the authority that issued it);
• Any attorney will agree to represent you;
• Any legal case will be successful, result in a settlement, or produce any particular outcome.

Our service is free to you. We are compensated by the personal-injury attorneys and medical providers in our partner network when we refer qualified leads to them. You pay nothing to us, now or ever.

All content on our website — including text, graphics, logos, the "Vegas Accident Services" mark, software, and design — is owned by or licensed to Mindrobo LLC and is protected by U.S. and international copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent. You retain ownership of the information you submit to us, subject to the licenses granted in our Privacy Policy.

We may suspend or terminate your access at any time, for any reason, including misuse of the service, provision of false information, or abuse of our staff. You may terminate by closing your account (email us at legal@vegasaccidentservices.com). Data handling after termination is governed by our Privacy Policy.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. We do not warrant that the service will be uninterrupted, error-free, or secure.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MINDROBO LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.

You agree to defend, indemnify, and hold harmless Mindrobo LLCand its agents from any claim, liability, damage, loss, or expense (including reasonable attorneys' fees) arising from: (a) your violation of these Terms; (b) your violation of any law or third-party right; or (c) your submission of false, misleading, or fraudulent information.

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS THE WAYS YOU CAN SEEK RELIEF FROM US.

14.1 Informal Resolution First. Before initiating any arbitration or lawsuit, you agree to first send a written description of your dispute to legal@vegasaccidentservices.com and give us 60 days to attempt to resolve it in good faith.

14.2 Agreement to Arbitrate.Any dispute, claim, or controversy arising out of or relating to these Terms or the service (a "Dispute") that cannot be resolved informally under Section 14.1 shall be resolved exclusively by binding arbitration, administered by JAMS under its Streamlined Arbitration Rules, or at your election, by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

14.3 Arbitration Procedure.The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Clark County, Nevada, though the arbitrator may conduct proceedings remotely. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

14.4 Class-Action Waiver. YOU AND WE AGREE THAT ANY DISPUTE SHALL BE RESOLVED IN YOUR INDIVIDUAL CAPACITY. YOU MAY NOT PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, REPRESENTATIVE PROCEEDING, OR CONSOLIDATED ACTION AGAINST US.

14.5 Small-Claims Carve-Out. Notwithstanding Sections 14.2–14.4, either party may bring an individual claim in small-claims court for any dispute that qualifies, provided the amount in controversy does not exceed US $10,000. This carve-out is offered for your benefit.

14.6 Injunctive Relief Carve-Out. Either party may seek injunctive or equitable relief in a court of competent jurisdiction in Clark County, Nevada to prevent actual or threatened infringement of intellectual property or confidentiality rights.

14.7 Thirty-Day Opt-Out Right. You have the right to opt out of this arbitration agreement by mailing a signed written notice, within 30 days after you first use the service, to: 8827 Roadrunner Ravine St, Las Vegas, NV 89166, Attn: Arbitration Opt-Out. The notice must state your full name, mailing address, and a clear statement that you wish to opt out. Opting out does not affect any other provision of these Terms.

14.8 Severability. If the class-action waiver is held to be unenforceable as to any particular Dispute, then the entire Section 14 shall not apply to that Dispute, and it shall be resolved in Clark County, Nevada courts per Section 16. If any other provision of Section 14 is held unenforceable, the remainder shall remain in full force.

We are not liable for delays or failures in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

These Terms are governed by the laws of the State of Nevada, USA, without regard to its conflict-of-laws rules. Subject to the arbitration agreement in Section 14, any court proceedings shall be brought exclusively in the state or federal courts located in Clark County, Nevada, and you consent to personal jurisdiction and venue there.

If any provision of these Terms is held invalid or unenforceable, that provision shall be reformed to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.

These Terms, together with our Privacy Policy and Cookie Notice, constitute the entire agreement between you and Mindrobo LLC regarding the service and supersede any prior agreements.

We may update these Terms from time to time. Material changes will be announced on the homepage or emailed to you. Continued use of the service after changes are posted constitutes acceptance.

• Email: legal@vegasaccidentservices.com
• Mail: 8827 Roadrunner Ravine St, Las Vegas, NV 89166